Community Healthcare

Our Community Health Programme is core to building a primary healthcare system that will advance universal health coverage and sustainable development goals. It’s critical to meeting the healthcare needs of the most underserved. We are using research and evidence around our Community Health Worker (CHW) program and WHO guidelines, to inform Community Healthcare strategy in Nepal.

CHWs carry out more than 125,000 home visits every year, across our service areas providing home-based counseling, medication adherence education, birth and emergency planning among mothers, and identifying patients who require follow-up.

Together with community-based antenatal care and home-based integrated management, our continuous surveillance system aims to detect and triage patients in need of care, ensuring no one falls through the cracks.

Some of the services that our CHWs provide:

  • Continuous Surveillance—CHWs provide active and passive case detection for all pregnant women, children under 2 years old, childhood illnesses, and patients with chronic diseases in their enrolled catchment areas;
  • Counseling & Referrals—CHWs visit all homes in their enrolled catchment area regularly,providing targeted home-based counseling, medication adherence education, birth and emergency planning among mothers, and identifying ill patients who require follow-up at local healthcare facilities; and
  • Community-based Care Delivery—CHWs provide group-based antenatal and postnatal care, and home-based integrated management of neonatal and childhood illnesses (IMNCI) to all patients in the enrolled catchment areas.
  • Community-based Care Delivery—CHWs provide home-based counseling for chronic diseases, including mental health to all patients in the enrolled catchment areas.